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PRIVACY AND PERSONAL DATA MANAGEMENT POLICY

Last updated: December 26 - 2019




360 GLOBAL INVESTMENTS LLC PRIVACY STATEMENT



360 Global Investments LLC, which includes 360 WebMasters, 360 Hotel Master and 360 Travel Masters, values ​​you as our client and recognizes that privacy is important to you. We want you to know the way we collect, use and disclose the information.


This Privacy Statement describes the privacy practices of 360 Global Investments LLC companies, referring to the data we collect:


- through the websites we operate and from which you access this Privacy Statement, including 360webmasters.com and other websites owned or controlled by 360 Global Investments LLC (collectively, the "Websites")

- through the software applications that we make available for use on computers or mobile devices (the "Applications")

- through the pages on social networks that we control and from which you access this Privacy Statement (collectively, our "Pages on social networks")

- through email messages in HTML format that we send you with the link to this Privacy Statement and through your communications with us


We refer to our Websites, Applications and Pages on social networks together as the "Online Services". By using the Services, you accept the terms and conditions of this Privacy Statement.


COLLECTION OF PERSONAL INFORMATION


"Personal information" is the data that identifies you individually or relates to an identifiable person.

Through the "Online Services", we collect Personal Information in accordance with the law, such as:

- Name

- Gender

- Address

- Phone number

- Email address

- Credit and debit card number or other payments information

- In some circumstances, financial information

- Preferred language

- Birth date and place

- Nationality, passport, visa or other identification data issued by government authorities

- Important dates, such as birthdays, anniversaries and special occasions

- Travel itinerary, travel group or activity information

- Geolocation information

- Identification of accounts in social networks, profile picture and other publicly available data, or data available when linking your social networks and loyalty accounts

In even more special circumstances, we can also collect:


- Data on family members and companions, such as names and ages of children

- Biometric data, such as digital images

- If you provide us or our Service providers with any Personal Information of other persons in relation to the Services (e.g., if you make a purchase for another person), you declare that you have the power to do so and to allow us to use such information in accordance with This Privacy Statement.


How do we collect personal information?


We collect Personal Information in several ways:

- Online services. We collect Personal Information when you make an inquiry, purchase services from our Websites or Applications, communicate or connect with us, publish information on social networks, register to receive newsletters or participate in a survey, contest or promotion.

- We also collect Personal Information when you attend the promotional events we organize or participate in, or when you provide your Personal Information to organize an event.

- Customer Service Centers. We collect Personal Information when you contact us by phone, email, fax or online chat or contact customer services. These communications can be registered for quality control and training purposes.

- Customers. We collect Personal Information from customers of any company of 360 Global Investments LLC. 

- Authorized licensees. We collect Personal Information from companies when we sign a license agreement or similar to sell services under the 360 ​​Global Investments LLC ("Licensed Licensees") brand. 

- Strategic business partners. We collect Personal Information from the companies with which we partner to provide services and offers

- Other sources. We collect Personal Information from other sources, such as public databases, joint marketing partners and other third parties.


Uses of personal information


We use Personal Information and Other data to provide you with Services, develop new offers and protect 360 Global Investments LLC, its brands and our clients, as detailed below. In some cases, we will ask you to provide us with Personal Information or Other data directly. If you do not provide us with the data we request, or you prohibit us from collecting such data, we may not be able to provide the requested Services.

We use Personal Information for our legitimate business interests, including the following:


- Provide the Services you request. We use Personal Information to provide the services you request. 

- Customize the Services according to your Personal Preferences. We use Personal Information to personalize services and improve your experience, when you contact our call center or use the Online Services to:

- Communicate offers tailored to your personal preferences

- We will use Personal Information to provide you with Personalized Services in accordance with your Personal Preferences, either with your consent or because we have a legitimate interest to do so.

- Send you marketing communications, promotions, periodic satisfaction surveys, market research or quality control.

- Sweepstakes, activities, events and promotions. We use Personal Information so you can participate in sweepstakes, contests and other promotions, and to manage such activities. Some of these activities have additional rules, which may contain additional information on how we use and disclose your Personal Information. We suggest you read these rules carefully.

- We use Personal Information in this way with your consent, to handle our contractual relationship with you or because we have a legitimate interest to do so.

- Commercial purposes. We use Personal Information for data analysis, audits, security, fraud control and prevention, development of new products, improvements or changes to our Services, identification of usage trends, determination of the effectiveness of our promotional campaigns, and operation and expansion of our commercial activities.

- We use Personal Information in this way to manage our contractual relationship with you, comply with any legal obligation and because we have a legitimate interest to do so.


Right to withdraw your consent


Si nos ha otorgaIf you have given us your authorization for particular processes and activities, you can withdraw your consent at any time by contacting us through info@360globalmasters.com


Disclosure of personal information


Our goal is to provide the best service; To do so, we share Personal Information with:

Companies of 360 Global Investments LLC. We disclose Personal Information to other companies within the Group for the purposes described in this Privacy Statement, such as providing and personalizing the Services, communicating with you and achieving our business objectives. 360 Global Investments LLC, is the entity responsible for the administration of personal information used together. We may share your Personal Information that you use to make a purchase of any services offered by us, with:


- Authorized licensees. We disclose Personal Information to our authorized Licensees for the purposes described in this Privacy Statement, how to provide and customize the Services and satisfy your requests.

- Strategic business partners. We disclose Personal Information to selected strategic business partners that offer goods, services and offers that enhance your experience or that we believe are of interest to you. By sharing data with these strategic Business Partners, we can offer you personalized services and unique experiences available to you.

- Service providers. We disclose Personal Information data to third party service providers for the purposes described in this Privacy Statement. Some examples of service providers are companies that offer website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer services, email delivery, marketing, auditing and others. .

- Linked accounts and promotional activity. We partner with certain third parties that allow you to sign up for their services or participate in their promotions.

This Privacy Statement does not contemplate the handling of your Personal Information by your employer, credit card companies, banks and their respective agents, and we are not responsible for their practices.

- Corporate reorganization. We may disclose your Personal Information to a third party in case of reorganization, merger, sale, creation of joint venture, assignment, transfer or other provision of all or part of our business, assets or actions (even in case of bankruptcy or similar procedures) .


Security


In our company, we try to use reasonable organizational, technical and administrative measures to protect Personal Information. Unfortunately, it cannot be guaranteed that a data storage or transmission system will be 100% secure. If you suspect that your interaction with us is no longer secure (e.g., if you believe your account security is in danger), notify us immediately by mailinfo@360globalmasters.com


Access and retention alternatives


You have alternatives as to how we use your data, so we give you the necessary information to make the decisions you deem most appropriate.

If you no longer wish to receive marketing emails, you can choose not to participate by sending an email with the request to info@360globalmasters.com, or follow the instructions contained in any of the emails we send you.

We will try to fulfill your request as soon as possible. Please note that if you decide not to receive any more marketing emails from us, we can continue to send you important administrative messages that you cannot block.


How to request access, change, delete, restrict the use or oppose the processing of your personal information?


If you wish to access, change, delete, restrict the use or object to the processing of the Personal Information that you have previously given us, or if you wish to receive an electronic copy of your Personal Information to transmit it to another company (if the law gives you these rights) Write us at info@360globalmasters.com. If you have any questions about the form or our process, contact us at info@360globalmasters.com

For your protection, we may have to verify your identity before responding to your request. We will try to comply with your request as soon as possible and in accordance with applicable law.

Please note that we may have to retain certain information for registration purposes or to complete a transaction that you have initiated before requesting the change or removal (e.g., having made a purchase or reservation, or having registered for a promotion; and not may change or delete Personal Information until such purchase, reservation or promotion has been completed). There may also be residual information that will remain in our databases and other records that will not be deleted. In addition, there may be certain data that we cannot allow you to review for legal, security or other reasons.


Retention


We will retain your Personal Information for the time necessary to fulfill the purposes set forth in this Privacy Statement, unless the law requires or allows a longer retention period.

The criteria used to determine our retention terms include:

- The time in which we have a continuous relationship with you and provide you with Services (that is, for as long as you have an account with us or continue using the Services)

- If there is a legal obligation for us (e.g., certain laws require that we keep records of your business operations for a certain time before we can eliminate them).

- If retention is advisable considering our legal position (such as limitation periods, litigation or regulatory investigations)


Sensitive Data


Unless we specifically request it, we ask that you not send or disclose it to or through the Services or otherwise sensitive Personal Data (for example, social security number, tax identification number, passport number, passport number driving license or other identification number issued by the government; your credit or debit card information or your bank account number, with or without code or password that would allow access to that account, credit history; or race information , religion, ethnicity, life or sexual practices or sexual orientation, medical or health data, genetic or biometric information, biometric templates, political or philosophical beliefs, data on membership of political parties or unions, information on criminal background checks, judicial data, such as criminal records, or information about other judicial or administrative proceedings).


Use of services for minors


The Services are not intended for persons under eighteen (18) years of age, and we ask that you not provide your Personal Information through the Services.


Transfer to other countries


360 Global Investments LLC, is a global organization and provides services globally. Sharing information with other countries is essential in the Services so that we can provide you with the same high quality service anywhere in the world. As a result, we may transfer Personal Information that we have collected in connection with the Services (subject to relevant laws) to entities in jurisdictions where the information protection rules may differ from those in your country of residence.

In certain circumstances, courts, law enforcement agencies, regulatory agencies and security authorities in other countries will have the right to access your Personal Information.


Contact us


If you have any questions about this Privacy Statement, send an email to​ info@360globalmasters.com

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